Imayam Gold Finance offers services for purchasing gold, silver, and diamonds from customers. The purchase value is assessed based on factors such as the item’s purity, weight, quality, applicable market rate, and valuation results. Payment is processed only after the customer reviews and agrees to the quoted value.
1. Cancellation of Transactions
Customers are free to decline an offer if they do not wish to proceed with the sale of their gold, silver, or diamond items.
A transaction may be discontinued before the customer approves the final valuation and hands over the items to Imayam Gold Finance.
Once the customer has approved the valuation, transferred the items, and received the agreed payment, the sale will be treated as completed.
2. Refund Policy
Imayam Gold Finance purchases eligible gold, silver, and diamond items from customers in exchange for an agreed payment.
As this service involves the purchase of physical valuables, refunds, cancellations, or payment reversals will not ordinarily be available after the transaction has been completed with the customer’s approval and the agreed payment has been made, subject to applicable law.
Customers should carefully check the item weight, purity, valuation, applicable rate, and final payment amount before approving the transaction.
3. Valuation and Customer Approval
The value offered for gold, silver, and diamond items is determined using the relevant assessment criteria, including purity, weight, quality, prevailing market conditions, and the applicable valuation procedure.
The customer will be informed of the valuation and payment amount before the transaction is finalised.
The purchase will proceed only after the customer has reviewed and accepted the quoted terms.
4. Important Information
Customers are encouraged to clarify any questions regarding valuation, payment, or transaction terms before confirming the sale.
After the items have been handed over, the valuation has been accepted, and the agreed payment has been received, the transaction will be considered final, except where a different outcome is required under applicable law or an applicable legal obligation.
Customers should ensure that all transaction details are understood and accepted before completing the sale.
5. Customer Support
For questions or assistance regarding this Cancellation & Refund Policy, customers may contact the Imayam Gold Finance customer support team through the contact details published on our official website:
Website: https://imayamgoldfinance.com/
CONTACT: 7373 091518